Cancellation rights

REVOCATION INSTRUCTION

Right of withdrawal

You have the right to withdraw from this contract within one month from the day on which you or a third party, not being a carrier and designated by you, have taken possession of the goods (or the last goods, part consignment or piece in the case of a contract covering several goods of a single order or the delivery of a goods in several part consignments or pieces) or from the day on which the contract is concluded, in the case of digital content not delivered on a physical medium (e.g. CDs or DVDs), without giving reasons.

In order to exercise your right of revocation, you must inform us (Caspar Fashion GmbH, Bahnhofstr. 8b, D-76698 Ubstadt-Weiher) of your decision to revoke this contract. You can make your declaration in writing via the platform of the article you purchased, you can contact us or use this sample revocation form.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period and that you have returned the goods within the period defined below.

The notice of withdrawal must be addressed to:

Caspar Fashion GmbH
Timo Sikora
Bahnhofstr. 8b
D-76698 Ubstadt-pond
E-mail kundenservice@caspar-fashion.de
fax (07251) 3589414


For additional information regarding the scope, content and explanation of the exercise, please contact our customer service.

Consequences of revocation:

If you withdraw from this contract, we will refund all payments for the purchased goods we have received from you and we will refund the cost of the cheapest standard delivery we offer. This refund will be made immediately and at the latest, subject to the situations below, within fourteen days of the date on which we receive notification of your cancellation of this Agreement. For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will we charge you for the refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us via our online returns centre immediately and in any event no later than fourteen days from the day you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen day period. You must return the goods via our online returns centre without delay and in any event no later than within fourteen days of the day on which you notify us of the cancellation of this agreement. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period. You must bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or, in the case of a higher price of the goods, if you have not yet paid the consideration or a contractually agreed part payment at the time of the revocation. Otherwise the return shipment is free of charge for you. Goods that cannot be sent by parcel post will be collected from you.


You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.